Questions

Not finding the answer to your question? Help us and others by submitting it below. If we post it, your email address will not be included.

When are plants available for sale and when can I pick them up after I buy online? >

The nursery season depends some on our unpredictable weather.

  • Our sales season is generally mid-late March/early April to late November.
  • You may order any available plant anytime and we'll hold paid plants until the weather allows for planting.
  • Roses and most perennials are recommended to be planted after any hard freeze danger is past.
  • Trees, shrubs and evergreens can generally be planted anytime the ground is not frozen.

Unpaid orders are held for 2 business days.. Please call us to make payment arrangements or stop by.

When your paid order is made, we will pick your plants as soon as possible. We'll send you an email when your order is ready, or you can call us to check on the status, or simply show up during business hours. You may refuse to accept part or all of your order for a partial or full refund prior to product leaving the nursery.

If delivery and/or installation is selected we will try to coordinate our crew schedule/route to keep your cost down. If you require a specific time/date this may increase your cost.

  • Delivery cost is not refundable if plants are refused upon receipt onsite. We encourage your to see your purchased plants at the nursery before we send them out and change or cancel your order at that time.
Will you help load my plants and will they travel ok across town or out of town? >

Yes. We have sent clients with and delivered trees and plants across much of the state and neighboring states throughout the growing season.  We wrap trees for $25 ea during most of the season to ensure they are protected from drying travel winds and/or loss of leaves. If you purchase online simply add Tree Wrapping in the Other Material category, or Edit your cart to select wrapping for qualifying trees.

If we recommend wrapping and you turn it down, you agree to take them as-is with no warranty.

Due to size, shape or for other reasons certain trees cannot be wrapped and we recommend our delivery services.

I'm looking for a plant that is out of stock or isn't on the site catalog. Is this it? >

If a product shows up as 'out of stock' we may post an anticipated availability date. Often times our production cycle runs through the season so plants are regularly made available for sale between April and October. We do not allow for back orders at this time but talk to us about placing a deposit to hold something we have but isn't yet ready or available. We strive to ensure our plants are established before they leave the nursery to lower the risk of transplant shock all season long.

There are a few plants we may just have a small quantity of that didn't make it into this site. Contact us if you're looking for something specific and we may have it, be able to get it, or point you elsewhere.

I'm a landscape contractor or reseller. Do you sell wholesale with discounted pricing? >

Absolutely. Please call us for details. We can provide a coupon code for online shopping or work with you at the nursery to provide plant material for your project. Currently we do not require any minimum purchase to qualified wholesale clients.

What about bulk pricing for a homeowner/ retail client? >

Talk to us about your needs. We have set our prices to be reasonable but a large quantity may qualify for a discount depending on certain factors.

 

Ask another question here, call - 406-656-4288 or email info@billingslandscape.com  If we post your question your name/contact info will not be included.